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                A One Stop Financial Center of Olyphant and Scranton

Home Banking

Click Here for Home Banking

Locked Out of Your Account?

Welcome to the NET Home Banking Page       

 

Home Banking gives you the ability to view your Share and Loan Accounts and make Transfers online.

Members must complete an application and be authorized for this service. If you would like to have Home Banking access contact us by phone at 570-961-5300 or E-Mail NET at netfedcu@netfedcu.org.

 You have been set up with a temporary password.  When you have signed on for the first time you will be required to choose another password. You will be directed to a new screen with a 3 level box.  Type the temporary password in the top.  Type your new password in the middle.  Re-type your new password in the bottom.  Make a note of your new password and keep it in a safe place as we do not have records of passwords. If your temporary password is in letters please enter it in capital letters.  It is case sensitive.  Your User ID is your account number without preceding zeros or check cashing digits.

 Multi-Factor information

 With our enhanced security system PLEASE  take a moment to read each screen for the prompts.  Right now when you get to the Home Banking site, on the first screen of Home Banking you will enter your Account Number which is your User ID. Use the Log In  button instead of enter. Please be patient, if it doesn’t work the first time log off and sign on again on the Home Banking site. Allow it time to load. Take your time and wait a few seconds to allow things to cycle.

 The second screen will ask you for your password.  After you have entered your password and hit  Enter you will be directed to another screen where: 

You will have to choose an image and insert it. 

You will have to choose a phrase with 6 to 30 characters. 

You will be given choices of  3 Challenge Questions.  Take each question as they come up, choose your question and type in your response. 

You will be asked whether the computer you are using is a personal computer or a public one.  If it is your home computer whenever you use it you will not have to go through the authentication process.

If it is a public one, such as at work, you will be prompted on future logins to verify the picture and phrase and given the challenge questions. 

 Just take your time. Make a note of the questions you chose to answer and what you replied.  Keep it in a safe place at home. NET will not have any record of your choices.

 The strength of this system is that if anyone is phishing for actual account numbers they are not privileged to your image, phrase and challenge questions.  If you should inadvertently enter your account number incorrectly, you will get a bogus set of Challenge Questions because the security will not allow anyone to phish for an account number.

 You must enroll because if you do not you will be locked out in the future.

If you do get locked out of your online banking account, please call (570) 961-5300 or

e-mail netfedcu@netfedcu.org .  Please supply us with your name and account number so we can take care of your matter asap.

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